1. Collection of personal information
The types of personal information collected and held by uvex Safety Australia will vary depending on your dealings with us. This information may include any or all of the following:
- name, address(es), telephone number(s) and other contact details;
- associated company name(s), position, occupation and other business details;
- electronic address(es); and
- transaction details relating to your use of our products, services or benefits.
We will not collect sensitive information from you or any third party.
You do not have to provide us with any personal information, however if you do not do so we may not be able to complete a transaction you have entered into, finalise payment of a product or service you have ordered, make delivery of a product you have ordered, or otherwise provide you with the products, services or benefits you have requested.
Generally, we collect personal information directly from you, such as:
- when you personally submit information through the uvex Safety Australia website;
- in person;
- in the course of us providing you with a requested product, service or benefit; or
- when you have other dealings with us.
Personal data will only be stored in case you voluntarily submit it within the scope of a purchase contract or by filling in the contact form. We use your personal data submitted without your express approval solely for the purpose of the fulfilment and processing of your order. After complete execution of the contract and full payment of the purchase price your data will be blocked from further use and deleted as soon as tax-based and commercial-law-based safekeeping periods have expired unless you give express approval for further use.
This website uses etracker technology (www.etracker.com) to collect visitor behavior data. The data is collected anonymously to be used for marketing and optimization purposes and is currently stored on servers in the EU. All visitor data is saved using an anonymous user ID and can be used to aggregate a usage profile. Cookies may be used for this purpose. The data collected via etracker technology will not be used to determine the personal identity of the website visitor or compiled with personal data pertaining to the user of the pseudonym unless agreed to separately by the person concerned. The collection and storage of data may be revoked at any time with respect to subsequent services: www.etracker.com/privacy
By changing the settings of your internet browser, you may prohibit the acceptance of cookies; in this case you might not be able to use all features of the website.
By visiting this website, you give your approval for processing the data collected by etracker GmbH as outlined above and for the purpose mentioned before.
As a rule, we are not able, nor do we intend, to relate the data to a specific person. The anonymised data is merely gathered in order to help us continuously improve our website. There is no further data interpretation, nor will data be shared with third parties.
2. Use and collection of personal information
We will collect personal information for the following purposes:
- to establish and maintain your relationship with us, including in some cases disclosing your name and address (as required by law, such as to government authorities and agencies) and providing you with information necessary to allow you to remain in contact with us;
- to provide the products or services you have requested from us and keep a record of them;
- to provide credit to you, which may include disclosures to credit reporting agencies;
- to answer any inquiry you make; or
- to assist us to make our services and products more valuable or useful to you.
We may also disclose your personal information to third parties who work with us in our business to provide, promote or improve the products or services you have requested or are interested in, such as manufacturers and suppliers, couriers and delivery contractors, website hosts and consultants and professional advisers.
We will also use and disclose your personal information to send direct marketing to you from uvex Safety Australia, other members of the uvex Group, and third parties who provide services to us.
The direct marketing may relate to our products and services, the products and services of other parties or to keep you informed of new developments we believe may be of interest to you. You may opt-out of receiving this direct marketing from us or third parties through the unsubscribe function that will be made available to you with each direct marketing communication.
3. Data storage
We take numerous steps to protect your personal information from misuse, interference and loss, and unauthorised access, modification or disclosure.
Additionally, we take reasonable steps to destroy or permanently de-identify personal information when we no longer need it. Should regulatory safekeeping periods exist such periods will be observed.
Cookies are small text files which are transferred to the hard disk of your computer via your web browser. Cookies are transferred for reasons of controlling the connection or to provide you with more individual comfort during the visit of our website.
We currently use “non-persistent session cookies” which means that the cookies will be deleted when you close your browser and therewith end the session. By changing the settings of your internet browser, you may limit or prohibit the acceptance of cookies as well as set forth that cookies will only be accepted after your prior approval.
5. How you can access your personal information
We will take reasonable steps to make sure that the personal information we collect, use or disclose is accurate, complete and up to date. If your personal details change, such as your address or phone number, please contact our Privacy Officer as detailed below.
At your request, we will provide you with a copy of any personal information which we hold about you, unless an exception under the Privacy Act 1988 applies. We may charge a fee for retrieving this information, in which case we will inform you of the fee and obtain your agreement to that fee before providing the information.
We will promptly acknowledge and investigate any complaint about the way we manage personal information and take reasonable steps to remedy any issues resulting from our failure to comply with our privacy obligations.
7. Does uvex Safety Australia send personal information overseas?
uvex Safety Australia generally retains your personal information in Australia. However, uvex Safety Australia may store some of your personal information in the USA and the EU, unless you have agreed otherwise with uvex Safety Australia, or local requirements prevent uvex Safety Australia from doing so.
8. Privacy Officer of uvex Safety Australia
Should you have any further questions regarding the privacy practices of uvex Safety Australia please be so kind as to contact our Privacy Officer:
Mr Andrew Widjaja
uvex Safety Australia Limited Partnership
PO Box 7120
P +61 2 9685 7909
F +61 2 9891 1788
M +61 (0)400 227 540